Return & Exchange Policy

At Flexclusive, we’re committed to delivering the best in quality, fit, and fashion — all at unbeatable prices. But if, for any reason, the product doesn’t work out for you, we’ve got your back with an easy exchange and return process.

Exchange Policy

  • We accept exchange requests within 7 days of your order being delivered.

  • Please note: A shipping and handling fee of ₹249 will be charged.

  • You must email us at flexclusivee@gmail.com within 48 hours of receiving your order to initiate the exchange.

  • Exchanges are subject to size availability.

  • The product must be in unused, unwashed condition with all original tags and packaging intact.

  • Only the item(s) to be exchanged should be sent to us.

Return Policy

  • If you'd prefer to return your product instead of exchanging it, we understand.

  • Please note: A return shipping and handling fee of ₹249 will be charged, which will be deducted from your refund amount.

  • Returns are only accepted if the request is raised within 7 days of delivery, and you’ve contacted us at flexclusivee@gmail.com within 48 hours of receiving the product.

  • Returned products must be in their original condition, with tags and packaging intact.

Received a Damaged or Defective Product?

We strive for perfection, but if you receive a damaged or defective item:

  • Email us at flexclusivee@gmail.com within 48 hours of receiving your order.

  • Please include a clear image of the damaged item.

  • Once verified, we will arrange a replacement or guide you through the return process — at no extra cost to you.

Note: We reserve the right to refuse returns or exchanges if the product does not meet the conditions outlined above.